Tag: culture - Page 4

Each year we search high and low at ways in which we can improve our business and company culture.

Like many businesses, we feel as though we have tried everything - and at times it works, and sometimes we quite simply fall flat on our faces.

The professional services industry can't be blackmailed by fake employee anonymous reviews, and it's infuriating websites that make a living out of encouraging negative reviews and putting them to the top of the pile, and then going to the company and trying to sell "reputation management services".

I personally struggle with some millennials but like any generation, there are a few that make a bad name for everyone else. No doubt the same could be said for my generation. In general, millennials are paving the way for innovation and reshaping how we work, why we work and what we are capable of.

We are taught to do so many things in business; how to hire people, how to inspire teams, how to make money, how to get sales in the door, how to increase your profits. The list is endless, and somewhat exhausting. How, as an entrepreneur, can we get it all right?

An intelligent person knows that they are never as good as they think. They listen, rather than just talk when engaging with others, and they often engage the philosophy that there is always more they can learn to be better at the things that they need to be good at. If it's sport, they know that practice is essential, not just turning up on the day. Not too dissimilar to the workforce, actually.

The question I pose to you is; "Are you as good as you think?"

When you have travelled the world as much as me, there is one thing that you know is always going to be a given – that hotels are a must.

Now, if you must stay in a hotel, then you usually either want your normal comforts or you look for something different to what you already have at home. Something better, sometimes something just different.

As we close our offices today until the second week of January, I realise that it's time to reflect on our wonderful journey and what we have all learned this year.

We have had the most amazing experiences, namely through our people and clients, who constantly amaze me with their insights, perserverence and determination to kick goals. 

There is so much going on this time of year, it is ridiculous. Usually, I do the smart thing and disappear overseas or head up to the family property in Queensland to hang with my family, but this year, I am staying put... well, for now.

I have so much to do as I have alluded to in previous blogs; Marketing Eye's expansion plans, Licensing the Marketing Eye model, a new technology platform that I have developed and a new tech company that I am about to go into capital raising mode for. On top of that, I have my passion project, The World Incubator, and selfishly a holiday overseas to the snowfields.

As a small business owner myself, I am always looking for ways to improve what we do. It's a constant struggle to not only be ahead of the times when it comes to professional services delivery, but also to pioneer the future.

When your company is growing as fast as ours, you often find yourself short of staff. We feel as though we are constantly in catch up mode, yet somehow we deliver for our clients and continue to produce work of a high standard.

Behind the scenes it's a different matter. There is pressure and a constant reminder of the fact that there are so many things that still need to be done.

I am a strong believer in culture and finding the right fit. I handed over the reigns a long time ago to staff so that they can pick their own colleagues and it works mostly, but doesn't when they too find pressure in finding a person fast. They miss the small steps that always tend to be the most important out of the mix.