Has Facebook Lost It's Cool?
There are 10 968 120 Facebook users in Australia accounting for 51.58% of the population - so why then, do I receive a call from Facebook to sell advertising from Malaysia.
Asha, the lovely girl that called, was very difficult to understand because of her accent. Not too dissimilar to the strong Australian accent being difficult to understand in other parts of the world, but nevertheless, almost impossible to clearly identify what Asha was trying to sell me. Eventually I worked it out, but the script she was using was so bad, that I am sure that the success rate of this campaign by Facebook will take a nose-dive, just like their share price.
Asha, the lovely girl that called, was very difficult to understand because of her accent. Not too dissimilar to the strong Australian accent being difficult to understand in other parts of the world, but nevertheless, almost impossible to clearly identify what Asha was trying to sell me. Eventually I worked it out, but the script she was using was so bad, that I am sure that the success rate of this campaign by Facebook will take a nose-dive, just like their share price.
I asked her to repeat herself more than 10 times which must have been as frustrating for her as it was for me.
Is Australia not big enough for Facebook to hire sales people/telemarketers in? Surely, given that we are the 19th ranked country for Facebook users worldwide that we are significant enough for Facebook to employ locally?
Asha asked if I would like to be appointed with an Account Manager for advertising on Facebook. No! If Facebook cannot employ a person living in Australia to work in sales, then I cannot support our advertising dollars going 100% off-shore. In this day and age, it is particularly important to support jobs in Australia.
What do you think? Is Facebook becoming less and less cool?
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comments ( 11 )
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09 Jul 2012Facebook's dying, yes. More and more people are realising that the majority of their life is spent looking at that newsfeed instead of living it, and now that businesses are using twitter, there's almost nothing left for Facebook to do.
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David
06 Jul 2012I agree that Facebook is loosing its cool. The controls they have put on the user experience and limiting the amount of content we can access easily is definitely a long way from the Facebook of old.
ReplyIm sure many miss the 'old Facebook' and in time, Facebook is going to get more and more ridiculous and we may find new forms of social media or even revisit our old friend MySpace
Sandra
01 Jun 2012Getting a sales call from Malaysia is not cool. I think if anyone is going to sell me something, they should at least call from the same country. I have always liked Facebook but I agree it is becoming less and less cool with all the changes such as the introduction of the timeline and appearing on my Newsfeed is friends commenting on their friends posts that have no relevance to me.
ReplyJosh
31 May 2012Like all things, for every high there is a low and I believe we are now potentially witnessing the demise of Facebook, much like MySpace a few years back. What better indication of this is the fact that Mark has only a few weeks after the IPO has sold a majority of his shares in the company. What confidence does this instill in other shareholders? Like many fads, somthing else will most likely come and replace Facebook as the new 'it' thing in social media.
ReplyEmma
30 May 2012Facebook has never been cool at all. the thing that we think its cool about it is actually the interesting things tgat people share on it. However, this whole conversation that you had are you sure its not a scam? Facebook overtime will become like Google and it will exist in Australia as well. in my opinion I dont believe Facebook has hired someone from Malaysia to sell.
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